Contact information

Get in Touch

A real person reads every message and replies within 24 hours, Monday to Friday.

Email

contact.shoppinfo@gmail.com

To help us answer you faster, please include your order number if your message is about an existing order.

Contact Form

You can also reach us through our contact page: dogdockseat.com/pages/contact

Phone

+33 7 56 82 17 87

What We Can Help With

  • Order status, tracking and delivery questions
  • Returns, refunds and our 90-day money-back guarantee
  • Product and fit questions
  • Damaged or incorrect items
  • Anything else at all

Response Times

We aim to answer every message within 24 hours. If you have not heard from us after that, check your spam folder before writing again — our replies occasionally land there.